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What is the official process to report and retrieve lost items on the Seoul subway?

What should I tell station staff immediately, and where do I register or search for the item afterward?

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Answers

✓ Best Answer · Koursea Editorial · Verified on: Sep 8, 2026 · Sep 7, 2026

Report the loss to station staff as soon as possible. Give the subway line, direction of travel, boarding time and train-car number if known. If the item is not recovered immediately, search or register it through the Korean National Police Agency's LOST112 integrated lost-property system. Bring your passport or other accepted identification when collecting a matched item.

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