The 1330 Korea Travel Helpline operates 24 hours with multilingual visitor assistance and can also route complaints about travel inconvenience, overcharging or poor service.
Use 1330 for travel information, interpretation support and visitor complaints. Use 112 for immediate police emergencies and 119 for fire, rescue or ambulance dispatch.
Why this helpline serves as such a valuable resource throughout your trip
Given its round-the-clock availability and multi-language support, this official tourist information service offers visitors a reliable, accessible resource for navigating both routine travel questions and more unexpected situations throughout their entire stay in Korea.
Understanding the range of assistance available
From basic travel and directions guidance to translation help and general support during a confusing or difficult situation, this helpline's broad scope makes it worth keeping saved in your phone as a general-purpose resource throughout your trip.
Confirming language support for your specific needs
Checking the current specific languages supported by this service, particularly if your native language isn't among the most commonly supported options, helps you know what level of direct language support to expect when you call.
Making this number part of your trip preparation
Saving this number in your phone before your trip begins, rather than searching for it in the middle of an urgent or confusing situation, ensures you have quick, ready access to this valuable resource whenever you might need it during your visit.
Useful Korean
Frequently asked questions
What kind of questions or issues can I actually get help with by calling 1330?
This helpline generally provides assistance with a broad range of visitor needs, including travel information, directions, translation help, and general guidance during an unexpected situation, making it a genuinely versatile resource for many different kinds of visitor questions or minor issues.
Is this helpline really available in multiple languages, and which ones specifically?
Yes, this service is specifically designed to support international visitors and generally offers assistance in several major languages beyond Korean, though checking the current specific language options if you need a less common language helps set accurate expectations.
Is there a cost to calling this number from my phone while in Korea?
This service is generally intended as a free or low-cost resource for visitors, though exact charges can depend on your specific phone plan and whether you're calling from a Korean SIM or an international roaming plan, so checking your own phone service's specific call rates is a sensible precaution.
Official sources
Time-sensitive details were checked against the original sources below on 2026-08-28.