Public transport passes

T-Money Card Balance Refund: Convenience Stores vs Metro Station Offices

A small refund fee applies either way, but knowing where to go saves a trip to the wrong place on a tight departure schedule.

REVIEWED AUG 28, 2026 · VERIFY LIVE RULES BEFORE TRAVEL
Tip: Refund your T-Money balance before heading to the airport rather than at Incheon itself -- refund counters and eligible convenience stores are far more common throughout the city than at the airport, where options can be limited near departure time.
T-Money Card Balance Refund: Convenience Stores vs Metro Station Offices — Korea travel photo
Photo: Wikimedia Commons

Why refund your remaining balance

A T-Money card typically retains any leftover balance rather than losing it after your trip, but that money is only useful if you're returning to Korea or can get it refunded before leaving. For a one-time visitor, converting the remaining balance back to cash before departure avoids leaving money stranded on a card that then sits unused.

Convenience store refunds

  • Major convenience store chains across Korea can process small T-Money balance refunds directly at the register.
  • A small processing fee is typically deducted from the refunded amount, and there is usually a maximum refundable balance per transaction at store counters.
  • This option is convenient since convenience stores are everywhere, but staff availability to process the refund can vary by location.

Metro station office refunds

Larger metro station customer service offices can also process T-Money refunds, often without the same balance cap that applies at convenience stores, making them the better choice if your remaining balance is larger. Not every station has a staffed office, so check for one at a major hub station rather than assuming your local stop has one.

The refund process at either a convenience store or a metro office is generally quick, often taking just a couple of minutes once staff process the request, so it rarely requires setting aside significant extra time. Some travelers choose to simply keep a T-Money card as a souvenir or for a planned return trip rather than refunding a small remaining balance, since the card itself has no expiration. For a larger leftover balance, however, working through a metro station office to avoid the store-level refund cap is generally the more efficient choice.

Official sources

Time-sensitive details were checked against the original sources below on 2026-08-28.